Last Updated: June 2026
At The Nandakam Rest House, we strive to provide a smooth booking experience for all our guests. This Cancellation & Refund Policy outlines the terms applicable to booking cancellations, modifications, and refunds.
Booking Cancellation
Guests may request cancellation of their booking by contacting us through the provided phone number, email address, or official communication channels.
Cancellation requests are considered valid only after confirmation from our team.
Cancellation Before Check-In
If a booking is cancelled before the scheduled check-in date, cancellation eligibility and any applicable refund shall be reviewed according to the timing of the cancellation and the nature of the booking.
No-Show Policy
If a guest fails to arrive on the scheduled check-in date without prior notice, the booking may be treated as a “No-Show.”
In such cases, refund eligibility may be limited or unavailable depending on the booking circumstances.
Refund Processing
Where refunds are approved:
- Refunds shall be processed using the original payment method whenever possible.
- Processing times may vary depending on banking institutions and payment providers.
- Guests are advised to allow reasonable processing time after approval.
Booking Modifications
Requests to modify booking dates, room types, or guest details are subject to availability.
The Rest House reserves the right to accept or decline modification requests depending on occupancy and operational requirements.
Force Majeure
The Nandakam Rest House shall not be held responsible for cancellations, delays, or service disruptions caused by circumstances beyond reasonable control, including but not limited to:
- Natural disasters
- Government restrictions
- Public emergencies
- Transportation disruptions
- Acts of God
In such situations, alternative arrangements or adjustments may be considered at our discretion.
Refund Exceptions
Refunds may not be available under certain circumstances, including:
- No-show reservations
- Incorrect booking information provided by the guest
- Violations of property policies
- Situations where services have already been utilized
Reservation Confirmation
Guests are encouraged to review all booking details carefully before confirming a reservation.
Any errors should be reported promptly for correction.
Contact for Cancellation Requests
For cancellation, modification, or refund-related enquiries, please contact:
The Nandakam Rest House
Email: info@thenandakamresthouse.com
Website: https://thenandakamresthouse.com
Policy Updates
The Nandakam Rest House reserves the right to update this Cancellation & Refund Policy at any time without prior notice.
Any revised version shall be published on this page with the updated effective date.
By making a booking with The Nandakam Rest House, you acknowledge and agree to this Cancellation & Refund Policy.